While making a delivery to the Fenix Corporation, you find the security guards dead and a fire breaking out, endangering the lives of four people: employees Steve, Christina and Troy, as well as CEO Lionel. You assume control of the security system to try to save them, but due to the limitations of the system, you must decide who lives and who dies as the fire spreads. Communications between The Visitor and the four main characters is done through text chat, and reveals more and more of the story, and the Fenix Corporation's true purpose.